• A Global Wholesale
    Voice Carrier
    A leading Global Carrier of International
    Wholesale Voice
  • voice Interconnections
    around the world
    We provide telecom solutions and a complete range of retail
    and wholesale voice interconnections to our customers,
    suppliers and partners around the world,
  • Best-quality routes
    anywhere in the world.
    ZonexTel Limited always offers its customers best-quality routes
    at the most competitive rates anywhere in the world.

ZonexTel Limited is a leading Global Provider of International Wholesale Voice Carrier Services offering voice termination, value-added telecom solutions and a complete range of retail and wholesale voice interconnections to its customers, suppliers and partners around the world, enabling them to grow both their revenue and bottom line. Learn more

Company Profile

Who We Are

Company Profile

ZonexTel Limited was established in 2009 as part of Monty Holding SAL. With rising demand on lower cost, higher quality and reliable telecom service, ZonexTel Limited was able to become a global and fast-growing telecom solutions provider within the Monty Holding group of companies. Today it enjoys a long and proven track record in providing high-quality routes at competitive rates based on reliable technologies, as shown in the exhibits below.

Counting more than 300 active bilateral interconnections through PTTs, Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), alternative operators, international carriers, calling cards' distributors, OTT’s, cable companies and service providers; ZonexTel Limited always offers its customers best-quality routes at the most competitive rates anywhere in the world.

Destination Specialists

In Q4 2016, ZonexTel Limited has launched the Destination Specialists initiative where a dedicated destination manager is accountable for a group of 5 -10 territories, and this includes continuous testing, monitoring, trouble shooting, adding back-up suppliers and rate reductions. ZonexTel Limited aims to attract all free float traffic from its partners by priding that its A2Z is fully managed.

Core Values:
  • Personalized Communications with Counterparts / Colleagues
  • Customized service offering for partners
  • Reliable and effective support
  • Fast and efficient reactivity
  • Accuracy
  • Credibility
  • Honesty
  • High Quality
ZonexTel Limited is a leading Global Provider of International Wholesale Voice Carrier
ABOUT US

Competitive Advantage

Proven Expertise

We possess an extensive knowledge of local and emerging telecom markets in addition to global telecom market dynamics, enabling us to transport millions of minutes over TDM/VoIP networks with a global coverage.

Customer-centric Strategy

We enable carriers, calling cards' distributors and operators to further grow and generate profits, by continuously keeping them at the heart of our business

Ongoing Flexibility

To fit our clients’ different needs and budgets, we offer customized international wholesale voice packages at competitive rates to any destination in the world with our complete range of interconnections.

Engagement Options

We provide prospective partners with the choice of signing the contract with Seychelles Offshore or with a UK entity and dealing either with Lebanese or UK banks.

Commercial Terms

We are neutral in the application of billing and payment terms: pre-paid, post-paid, netting and with invoicing service paces in regular trends on the market; depending on the credit rating.

Service Level

In order to abide by the Service Level Agreements and our own level of QoS, we propose to our partners to use separate trunking for CLI and for non-CLI, each with a distinct rate sheet, but same invoice.

Premium Quality

We ensure premium quality routes with reliable TDM & IP networks for best call completion. We also conduct real-time monitoring of quality parameters and proactive daily tests for quality assurance.

Qualified Customer Service

We have an experienced support team of local and foreign experts who is available 24/7 a week, in addition to providing you with a fast response to all trouble tickets in 60 minutes.

Online-platform Convenience

We can give you access to a web-based account management interface that enables you to view your daily traffic and CDRs as well as to open trouble tickets online.

Goals and Objectives

ZonexTel Limited has the following goals and objectives

Unlimited Destinations

Offer unlimited traffic destinations for partners with customized quality and convenience of prices.

Company Growth

Maintain a constant company growth despite the saturation of the telecommunication market

Level of Service

Differentiate ourselves from competitors in terms of level of service, quality provided, growth, customization, structure and personnel.

Build our Credibility

Build our credibility by offering accuracy and transparency in service to all partners.

While you're still haven't set sail, others have already started. It's time for you to follow the wave because success won't wait

ZonexTel Limited's

Vision & Mission

" maximize international wholesale interconnection coverage
with voice carriers and operators"

To be the preferred carrier of choice and the leading telecom solutions provider by maximizing international wholesale interconnection coverage with voice carriers and operators around the world.

To provide and deliver international wholesale voice traffic and global connection coverage to operators, carriers and distributors around the world, while preserving customer satisfaction and quality of service throughout our work.

Partners

Services

Direct Termination

ZonexTel Limited offers wholesale voice services to mobile operators, MVNOs and PTTs enabling them to grow their value and portfolios while decreasing their expenses.

With ZonexTel Limited’s feature-rich and high-call quality international voice termination solutions specifically designed to meet GSM, CDMA, WLL and fixed-wireless mobile operators’ requirements, our customers can deliver innovative services in their home markets while adding new sources of revenue to their business line.

We help operators build bilateral quality routes with their strategic destinations, allowing them to avoid intermediaries and possible loss of control on the end-to-end call. Bypassing intermediaries allows operators to lower their costs and opens the door to committed volumes that would mutually reduce tariffs.

Features & Benefits

  • We guarantee exceptional voice quality for international calls at the best available market rates according to your quality parameters
  • We provide 24/7 customer support on priority
  • Depending on your requirements, we can interconnect via IP and TDM through facilities located in the UK and Germany, respectively
  • We ensure smooth hassle-free interconnection
  • We can use any codec translation for VoIP

Carrier Relations

By directly dealing with carriers, we provide them with flexible payment terms according to each business case’s profitability. In general, ZonexTel Limited favors balanced traffic to avoid bank payment delays and related financial expenses.

Features & Benefits

  • We keep our A to Z lists updated and provide a weekly push-list based on our bestselling CLI routes.
  • Our strategic direct destinations are manually tested at least 3 times per day
  • We provide Non-CLI destinations upon request, sourced from trusted suppliers
  • We have no size limitations for signing with carriers as long as the business case is positive and the credit information is satisfactory.
  • We also offer non-CLI A2Z lists

Broadband IPX

ZonexTel Limited Broadband customers get high voice call quality at competitive international termination rates with premium voice services. Our network identifies the most cost-effective routes based on real-time analysis of voice traffic loads, availability, and pricing according to your service level.

The Broadband IPX solutions are ideal for both large and medium-size businesses, enabling our corporate partners to deliver reliable VoIP telephony services to their customers

Features & Benefits

  • We provide our partners with consistent, high-quality call completion anywhere at low costs
  • Our strategic direct destinations are manually tested at least 3 times per day.
  • We offer a fast, simple and cost-efficient way to interconnect to our VoIP or TDM network.
  • We have a state-of-the-art Least Cost Routing system (LCR) that enables us to match the required quality at the best rate.

International Gateway Management Services

In light of the increasingly challenging telecommunications market, ZonexTel Limited steps in to help you centralize and overcome your profit margins and collection difficulties by ensuring you maintain a profitable international operation.

With our International Gateway Management Services, you can reduce your exposure to low margins, disputes and billing problems while focusing on developing your core business and multiplying your key destinations.

Features & Benefits

  • Our scope of work includes Revenue Assurance and Fraud Management services in addition to rating, routing and billing solutions.
  • By partnering with ZonexTel Limited for voice outsourcing, you won’t need to heavily invest in IP infrastructure and automated systems. All you need to do is tell us where to route your traffic and our team will do the rest.
  • We help you provide your customers with quality routes at competitive rates to any destination in the world.

Media Traffic

Keeping up with the latest innovations in the telecom world, ZonexTel Limited brings you its Media Traffic solutions based on voice processing applications linked to premium numbers. Using this interactive technology, callers will dial a specific premium number which will connect them to an automated menu counting several options. Callers can then select their option of interest by pressing the corresponding number on their phone’s keypad.

Media Traffic solutions are a great way of generating income from calls. You can choose the premium numbers that are best suited for your business and start generating traffic to your network as of now!

ZonexTel Limited’s Media Traffic applications comprise a wide spectrum of services from which you can benefit, including TV show call-ins, voting and polling, live chat, horoscopes, music, entertainment, sweepstakes, games, and contests to name a few.

Features & Benefits

  • We provide a wide range of prefix choices and a large variety of reliable premium rate numbers.
  • Our Media Traffic services transport voice, data and online information that are accessible via international public phone networks.
  • We manage termination to various international destinations around the world.
  • We guarantee call quality and your subscribers’ satisfaction.

Voice Applications

Getting a step closer to end users, ZonexTel Limited has launched the ZonexTel Limited and MontyCall Applications, on both IOS and Android platforms, entirely FREE mobile applications allowing users to make worldwide calls at cheap prices.

With the ZonexTel Limited and MontyCall Mobile App, customers can enjoy best-quality calls while staying connected to loved ones, friends and businesses all around the world, without having to worry about expensive international phone bills.

Features & Benefits

  • We ensure premium voice quality.
  • We bring you a user-friendly application, available in 9 languages and compatible with iOS and Android-operating devices.
  • We offer cheap international call rates to more than 230 countries around the world.
  • We enable you to call mobile and land lines with FREE calls to the U.S.A. and Canada.

Contact

Get In Touch

The ZonexTel Limited team is always ready to answer your queries or provide you with any support you need wherever you are in the world. To reach us, kindly contact the country number closest to your area of residence

HONG KONG
CORPORATE HEADQUARTERS
  • Flat/RM A 20/F, KIU FU COMMERCIAL BLDG , 300 LOCKHART ROAD WAN CHAI
  • P: +971 56 484 9631
  • E: info@zonextel.com
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